Superior Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Tokyo · Tokyo City Area
Tokyu Stay Shibuya
A reliable 3-star base near Shinsen Station, with comfortable rooms, practical amenities, and a breakfast that gets consistent praise.
- Walk to Shinsen Station in about 3 minutes
- In-room washing machine and dryer in select rooms
- Breakfast included in many rates
8.7
Great
2708 reviews
Booking.com 8.7 · 2708 reviews
About
Tokyu Stay Shibuya
Tokyu Stay Shibuya sits in the Shinsen area, a short walk from Shinsen Station and within easy reach of Shibuya's shopping and nightlife. It's a practical, comfortable base for exploring central Tokyo, with a 24-hour reception and a range of room types from standard doubles to family rooms with bunk beds.
The hotel is rated 8.7 out of 10 by guests, with particular praise for staff (9.3) and room comfort (9). The in-room laundry machines are a standout feature for longer stays, and the breakfast – when included – is repeatedly described as generous with a good choice of options.
- No smoking on site
- Free Wi-Fi in public areas
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Consistently helpful staff — Guests highlight the welcoming and efficient team, whether for early check-in or transport help.
- Practical rooms with laundry — Several room types include a washing machine and dryer, a real plus for longer stays or travelling families.
- Breakfast worth the wake-up — Repeatedly described as generous with a wide array of choices – a rare point of consistency across reviews.
- Location that saves time — About three minutes on foot to Shinsen Station, with Shibuya Station and the main sights within walking distance.
–
Worth weighing
4 to weigh- Comfort scores lower than other categories — While rooms are praised for size and cleanliness, the comfort rating is the weakest point at 6.9, which may suggest firmer beds or less quiet rooms for some.
- No pets and no smoking on site — If you're travelling with a pet or need a smoking room, this property isn't an option.
- No dedicated parking listed — Parking isn't mentioned in the policies, so if you arrive by car you'll likely need to find a public lot nearby.
- Check-in window ends at midnight — Late-arriving guests must be in by 23:59 – the reception is 24-hour, but the official check-in window is specific.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Residential Family Room Non-Smoking Bunk-Bed up to
- 2 Bunk beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Residential Family Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Free Wi-Fi in public areas
- Air conditioning
- Heating
- 24-hour reception
- Luggage storage
- Lift
Room
- Flat-screen TV
- Electric kettle
- Free toiletries
- Trouser press
- Carpeted floor
Laundry
- Washing machine
- Dryer
Food & drink
- Vending machines
- Cookware/ Kitchen utensils
Safety
- Safe deposit box
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Dry cleaning
- Fax/Photocopying
Common areas
- Terrace
- Leisure/ TV room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 2,708 reviews
Booking.com · 8.7 · 2708 reviews
8.7Verified guest“The room was a good size – clean, neat, and comfortable.”
8.7Verified guest“Fair price and breakfast was part of the deal. There was also a computer in the lobby for guests to use.”
8.7Verified guest“Great location and solid value in a lively part of Tokyo.”
8.7Verified guest“Loved the stylish, cute decor. Everything was spotless, well-thought-out, and the accessibility features were a thoughtful touch.”
8.7Verified guest“The location was perfect – right next to the train station. The staff were welcoming, there was parking nearby, and they even let us check in early. Very helpful.”
8.7Verified guest“Excellent stay. Central Shibuya location, great price for what you get, friendly staff, and my room was clean and comfortable. If I'm back in Tokyo, this is where I'd stay again.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Getting around: Shinsen Station is about a 3-minute walk, and from there you can connect to Shibuya Station – the heart of the action – in a few minutes. Several train lines serve the area, making it easy to explore Tokyo.
Shopping & nightlife: The hotel sits near Shibuya's main shopping streets, including the area around the famous Shibuya Crossing. You'll find a 24-hour supermarket just off the hotel, plus plenty of restaurants, bars, and cafes within walking distance.
8-14 Shinsen, Tokyo, Tokyo City Area, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 124 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 until 23:59, and check-out is by 11:00. The reception is open 24 hours, but the official check-in window ends at midnight.
Is breakfast included in the room rate?
Many guests mention that breakfast is included in their rate, and it's described as generous with a wide choice. Availability can vary by rate, so it's worth checking when you book.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is there parking available?
The hotel doesn't list on-site parking in its policies. Some guests mention nearby parking, but it's best to confirm arrangements with the hotel before arriving.
How far is the nearest train station?
Shinsen Station is about a 3-minute walk from the hotel, and Shibuya Station is a walking distance – about 10 minutes on foot, according to one guest review.
Do the rooms have a washing machine?
Yes, many rooms at this property include a washing machine and dryer, which is a handy feature for longer stays or families.
The bottom line
Tokyu Stay Shibuya is a dependable choice for travellers who want to be in the middle of Shibuya without paying a premium. It earns its strong rating through attentive staff, clean and practical rooms, and a breakfast that guests genuinely rate. The low comfort score and lack of on-site parking are worth weighing if those matter to you, but for most visits, this is solid, honest value.
8.7A well-run city hotel with a great location and thoughtful touches.
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